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Shipping & Returns

Returns Policy

Please contact us if you have issues with any item that you have purchased from us. Customer satisfaction is our #1 priority.

Shipping

We only ship to the United States. Note that some products cannot be shipped to areas with restrictions. If you order an item that is restricted in your area, your order will be cancelled and your payment refunded.

Handgun Shipping Requirement

All handguns are shipped via USPS, UPS or FedEx.

Long Gun Shipping Requirements

Long guns can ship via Ground or Air.

Purchase Requirements & Restrictions

We, Gillio Firearms Group, Inc. sell firearms, custom firearms, and magazines only in accordance with Federal, State, and Local firearm laws.

In order to Purchase Firearms Online:
You must be 18 or older to purchase long guns and 21 or older to purchase hand guns. Check
your local & state laws. You must complete the following steps listed below before we can
process your order.

1. Verify that the product you wish to purchase from Gillio Firearms Group, Inc. meets
   your state, county, or city.
2. Once you have completed your firearm purchase online. You will receive an order
   confirmation e-mail with your order number.
   • If you do not receive an email order status update within two business days after placing
     your order, please contact us a call at 1-805-962-3197.
3. Find a FFL holder near you that will accept the transfer of the firearm for you. This can
   be your local Gun Shop, Pawn Shop, Gun Range or any other location that holds a current
   FFL and will help you with your transaction.
   • You can Click Here to view the list of active FFL holders (we do not endorse or suggest the use of any FFL listed here).
   • Write your name and order number on any correspondence you send us.
   • If you choose a FFL holder not on file with us, have them e-mail, fax or mail a file copy
     of their FFL to us at the address below:
     
     Gillio Firearms Group, Inc.
     Attn: FFL Department
     4475 Dupont Court
     Suite 1
     Ventura, CA 93003
     
     Gillio Firearms Group, Inc. and E-Mail forms to: Support@GillioFirearms.com
     
     
4. Contact your FFL and tell them you would like to transfer a firearm from Gillio Firearms Group, Inc. This transaction is solely between you and the FFL holder.
5. Once your FFL holder receives your firearm; you will need to pick it up.

***Important: **** Upon arrival at your FFL holder inspect your firearm to make certain
that everything is acceptable before filling out the necessary paperwork. Once the transfer
of the firearm is complete, the manufacturer's warranty is then in effect and from that
point on any complications with the firearm will need to be handled by the manufacturer.

Restrictions:

Firearm Restrictions by State:

States That Prohibit Large-Capacity Magazines: