Shipping & Returns

Note: It is recommended that all parts be installed by a qualified and trained gunsmith.

Shipping

All inventory is stocked in our warehouse. None of our inventory is ever drop shipped. 

We ship all orders via USPS. Every order is insured in the event your shipment is lost or damaged. Orders over $500 will require a signature. We ship Monday - Friday, orders placed over the weekend or holidays will be processed the next business day.

We only ship to the United States. Note that some products cannot be shipped to areas with restrictions. If you order an item that is restricted in your area, your order will be cancelled and your payment refunded. See restrictions at bottom of this page. 

Order Processing Time

Most orders of in stock item(s) are shipped within 24-48 hours Monday - Friday (excluding holidays). Orders placed over the weekend or holiday will be processed the next business day.

Returns Policy

GillioFirearms.com does not verify or guarantee fitment of any firearms parts or accessories. Please be sure to check with manufacture or a certified armorer to verify the fitment of parts.  

Before placing an order please make sure you want the item(s) you are ordering. If you have any questions about parts for your order please contact us before placing your order.

No returns will be accepted without prior authorization. 

You may return most new / unopened / unused / items within 15 days of the order date. We do not accept returns on any small parts or parts kits. All returned items must be brand new and still sealed in their original package. There is a 10% restocking fee that will apply to all returns, there is no restocking fee for new / unopened / unused items returned for store credit. The original shipping fee is non refundable. 

Items that have been installed or opened from their original packaging are not eligible for return. If an item is returned in any other condition than new / sealed / unopened / unused a 50% restocking fee will be applied to your refund.

Defective items will be replaced at no cost to the buyer or refunded if the item is not available. 

Return shipping is the responsibility of the customer unless the return is a result of our error (you received an incorrect or defective item). We suggest you ship the item via a tracked carrier to confirm it arrives, we are not responsible for lost return packages. 

If you need to return an item, please use your "My Orders" page in your account to start a return. Please include a description of the issue or reason for return to help us understand the reason for return. Be sure to select the method of refund you desire when submitting your request. 

Please inspect the box for all items before discarding packing materials. If your order is missing an item, you must notify us with 3 days of delivery.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). 

Returns must be received within 30 days of return request date. Returned items not received within 30 days will be canceled and ineligible for return.

Canceled Orders

Please make sure you are ordering the correct item(s) and that they are legal for you to own in your state.

If your order contains a restricted item the entire order will be canceled. We do not charge any fees when canceling these orders unless you have attempted to make multiple orders of a restricted item. Those making multiple attempts to bypass our check will be subject to a 20% cancelation fee. 

Please ask us any questions you may have about a product before placing an order. We can not answer questions about legality in your state, it is your responsibility to know your State and Local laws. 

Modifying Orders

We cannot make any adjustments to the order you have placed. If you have ordered the incorrect part or product, please notify us immediately using the Messages tab on your account. We cannot guarantee your order will be canceled as it may already be processing for shipment.

Magazines

If you order an item that has magazines that are not legal in your state they will be removed prior to shipment. We can not substitute or price adjust due to magazine restrictions in your state.

Most magazines will ship without their retail box packaging. If you require a retail packaged magazine please email us before you order at info@GillioFirearms.com and we will do our best to accommodate you. 

Handgun Shipping Requirement

All handguns are shipped via USPS, UPS or FedEx.

Long Gun Shipping Requirements

Long guns can ship via Ground or Air.

Purchase Requirements & Restrictions

We, GillioFirearms.com (Gillio Firearms Group LLC) sell firearms, accessories & magazines only in accordance with Federal, State, and Local firearm laws.

In order to Purchase Firearms Online:

You must be 18 or older to purchase long guns and 21 or older to purchase hand guns. Check your local & state laws. You must complete the following steps listed below before we can process your order.

1. Verify that the product you wish to purchase from GillioFirearms.com meets your state, county, or city.

2. Once you have completed your firearm purchase online. You will receive an order confirmation e-mail with your order number.

   • If you do not receive an email order status update within two business days after placing your order, please contact us via email at info@gilliofirearms.com

3. Find a FFL holder near you that will accept the transfer of the firearm for you. This can be your local Gun Shop, Pawn Shop, Gun Range or any other location that holds a current FFL and will help you with your transaction. Contact your FFL and tell them you would like to transfer a firearm from GillioFirearms.com This transaction is solely between you and the FFL holder. Once your FFL holder receives your firearm; you will need to pick it up.

   • You can Click Here to view the list of active FFL holders (we do not endorse or suggest the use of any FFL listed here or have them on file.).
   • Write your name and order number on any correspondence you send us.
   • Once you have chosen an FFL holder, have them e-mail a file copy of their FFL to FFL@GillioFirearms.com

***Important: **** Upon arrival at your FFL holder inspect your firearm to make certain that everything is acceptable before filling out the necessary paperwork. Once the transfer of the firearm is complete, the manufacturer's warranty is then in effect and from that point on any complications with the firearm will need to be handled by the manufacturer.

Local Laws And Liabilities

By being on our website "www.gilliofirearms.com" or any of its online pages, you agree that you have read and understand your local laws when it pertains to unfinished non-firearm 80% lower receivers and parts. You understand that Gillio Firearms Group LLC (GillioFirearms.com) nor any of its officers has implied a legal determination to your unique situation. Non-firearm 80% lower receivers may be illegal to own, finish, or use in your location.

By using www.gilliofirearms.com, you understand that Gillio Firearms Group LLC (GillioFirearms.com) and its associates will not be liable for any legal issues that may arise from the use of or inability to use any of the products on this site. Please check with your state’s Attorney General's Office if you are unsure of your situation.

Updated: 3/8/21

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